Insurance Policies and Cancellations
For YERARI CAR RENTAL and our SERVICE PROVIDERS, the safety of our customers is our priority. All of our cars include comprehensive insurance covering collision damage, theft and liability. With our insurance, you can enjoy your trip with complete peace of mind.
On this page you will find detailed information about the car rental policies of YERARI CAR RENTAL and SERVICE PROVIDERS. Learn about our comprehensive insurance, flexible cancellations and clear terms so you can enjoy a worry-free trip.
What is covered and what is not!
Included:
The insurance offered by YERARI CAR RENTAL is the best, most complete and economical comprehensive insurance that you can contract at any other rental agency around the world.
For a small daily fee, our comprehensive insurance provides you with enormous benefits, excluding you from paying for damage caused to the vehicle in the event of accidents or theft.
Offers 0% DEDUCTIBLE OR FRANCHISE in the following coverages:
- CDW: Collision Damage Waiver covers any type of damage to the rental vehicle in accidents or collisions while driving on paved roads, cities or highways.
- LDW: Vehicle theft insurance. 100% coverage in case of theft of the rented car.
- PLI: Third party damage insurance. Covers 100% of damages caused to third parties (in their persons or properties) by the rented vehicle.
- LUC/RC: Additional Civil Liability Insurance/Civil Liability Coverage, complying with the new coverage requirements issued by the Highway Law of Mexico, article 62 issued in 2004.
- Legal assistance for clients in the event of an accident involving violation of any law.
Which is also covered but requires deductible payment.
Please note that the following are certain restrictions for the (Zero deductible) damage payment exemption, which typically never occur:
If they occur, your insurance still provides coverage. However, in these particular cases, the lessee will be responsible for covering the cost of repairing any type of damage caused to the rented vehicle up to a cost that does not exceed the amount of the deductible, which is 10% of the average value of the rented vehicle. This 10% deductible amount will be indicated on your rental agreement.
- When the vehicle is damaged while parking and the driver hits a fixed object such as a wall, tree, fence or any other obstacle.
- When the vehicle suffers damage caused by another vehicle or anything else, while parked or driving, it flees and there is no photo, license plate or any evidence of said unit that caused the damage
- Damage or accidents caused to the vehicle when traveling on UNpaved roads
- Damage caused to tires and/or wheels
In these cases, the lessee will be obliged to pay the full damages up to an amount that does not exceed the amount of 10% of the stipulated deductible.
What is NOT covered
- Traffic violations.
- Crystals
- Rims (tires/wheel/rubber) and/or wheels (aro/shoe/cerco) broken or damaged.
- Loss and/or damage to hubcaps () rim caps, keys, license plates and other accessories such as baby car seats, mirrors, etc.
- Smell of a cigarette.
- Damage and/or stains to clothing or any of the interior parts of the vehicle.
- Damage to the vehicle and/or engine caused by driving in floods, as well as damage to the exterior of the vehicle and/or chassis and/or suspension when driving on unpaved roads.
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**It is important to understand that this coverage was contracted by the lessor (You) with YERARI CAR RENTAL or Our SERVICE PROVIDER, accepting and subjecting yourself to these benefits and their restrictions on the signing of the respective lease contract. It has nothing to do with the policy or coverage contracted by us with any other insurance company, most of which only cover damages to third parties.
VERY IMPORTANT
- All these coverages mentioned above WILL ONLY BE VALID covering these 3 requirements:
- The driver must be registered in the lease contract as an authorized driver
- That the driver is not under the influence of alcohol, drugs or medications contraindicated for operating machinery or driving.
- The damage or accident must be reported immediately at the time it occurs and at the scene. The vehicle must not be moved from the scene of the accident or damage until the insurance agent arrives to collect evidence unless some authority indicates otherwise.
Flexible cancellations
We understand that plans may change, which is why we offer flexible cancellation policies. If you need to modify or cancel your reservation, contact us in advance and we will help you find the best solution for you.
- Cancellations notified 3 days in advance will have no penalty.
- Cancellations notified 1 or 2 days in advance will have a one-day rental charge penalty.
- Cancellations received on the same day or NO SHOW will have a 100% penalty for rental charge.
NOTE: When you cancel 3 days (or more) in advance, there will be a 10% prepayment charge. This is the cost of processing the refund, not a penalty.
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